English
When you need a hand
typik support
From keyboard setup to AI features, let us know what’s not working.
Contact us
Operator: Wonhyuk Choi · whchoi000@gmail.com
It helps to include your device model, OS and app version, the screen where the problem happened, and how to reproduce it. Please don’t send passwords, auth tokens or sensitive text you typed.
I can’t find the keyboard
Follow the keyboard setup guide in the app to enable typik, then pick it with the keyboard switch button in any text field. On iOS, manage keyboards in Settings → General → Keyboard → Keyboards; on Android, use the on-screen keyboard menu in Settings.
The AI features aren’t working
Check your internet connection, today’s usage in the app, and whether you’ve agreed to AI data transfer. On iOS, AI features also need Allow Full Access. Basic typing, the calculator and the conversion tools work without agreeing to AI data transfer. AI features are for people 18 and older.
AI features don’t run in secure fields such as password fields. AI results can contain mistakes, so check them before you use them.
I don’t see a rewarded ad
Depending on ad availability and the daily reward limit, there may be no ad to show. You can manage your privacy choices under Data & privacy in the app and in your OS settings. Even without ads, you still get the daily AI allowance.
Privacy and deletion requests
In the app, go to Settings → Data & privacy to withdraw your consent to AI data transfer or clear the record of what was sent last. To delete your server data, create a verification code under Prepare a server data deletion request and email it to us. For exactly what’s covered and how long data is kept, see the Privacy Policy.